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BLUZ
BROZ.
ENTERTAINMENT
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PHONE HOURS
(E.S.T.): |
Bluz Broz.
Entertainment Sales Policy
(All terms must be agreed to prior
to placing an order. Thank you.)
U.S. Sales Policy
FORMS OF PAYMENT
No C.O.D. Orders...
Personal checks.
Business checks. {7 to 10 business day shipping delay for the personal check to clear our bank.}
Bank Cashier's checks.
Money orders.
PayPal.
Bank Wire Transfers.
Western Union Wire Transfers.
Payments by domestic Credit Cards to U.S. addresses ONLY.
We accept only the following major credit cards:
Visa
MasterCard
Discover
American Express
Optima
Only the registered Credit Card holder is permitted to submit an order.
Merchandise will be shipped only to a verified U.S. billing address. The shipping address MUST be the SAME as the billing address for the credit card you use, otherwise your card issuer will not approve the sale.
Customers wishing to have merchandise shipped to a different address must FIRST register that address with their credit card provider. Since the downturn in the economy, the Credit Card issuers are getting very tough on this.
FOREIGN SALES POLICY
FORMS OF PAYMENT
PayPal.
Bank Wire Transfers.
Western Union Wire Transfers.
MINIMUM ORDER
We attempt to suggest the minimum order of $25.00 (less shipping and handling charges) due to rising quality labor and shipping costs. We will attempt to accommodate orders that are less than the $25.00 minimum. However we highly suggest that you adhere to the minimum order as the Shipping, Handling and Insurance charges for even lightweight (1 to 2 pounds) products are typically well over $13.00 these days and can severely offset your potential savings since the credit card processors require a delivery signature.
SPECIAL ORDERS
Special orders: Special Orders require PRE-PAYMENT IN FULL by either Money Order, Bank Check or Wire Transfer. Special Order cancellation is ONLY a recourse if:
The product is NOT AVAILABLE WITHIN 90 DAYS from the date of order.
The product becomes UNAVAILABLE from the manufacturer.
Following final delivery to you, Special Orders are NOT RETURNABLE UNDER ANY CIRCUMSTANCES . Make absolutely certain the product is what you desire.
PAYMENT SHIPPING TIMESPayment by Credit Card: Orders are processed upon verification of credit card information typically by the Next Business Day providing that the merchandise is in stock at the time of receipt of the order.
Payment by Money Order, Bank Cashier's Check or Wire Transfer: Orders are processed upon receipt of Money Order, Bank Check or Wire Transfer typically by the Next Business Day providing that the merchandise is in still in stock at the time of receipt of payment.
Payment by Personal Check or Check by Fax: Orders processed after payment clears. This generally takes 7-10 business days.
Special orders: Special Orders usually ship within two (2) to four (4) business days upon our receipt of your Special Order goods.
SHIPPING
CARRIERSUPS: No P.O. boxes or A.P.O. addresses are accepted by UPS. If selected, UPS tracking numbers are E-mailed after items are shipped. UPS average delivery time is three (3) to seven (7) business days.
FedEx: No P.O. boxes or A.P.O. addresses are accepted by FedEx . If selected, FedEx tracking numbers are E-mailed after items are shipped. FedEx average delivery time is three (3) to seven (7) business days.
United States Postal System: This is the best method of delivery for all P.O. boxes and A.P.O. addresses. The U.S. mail averages from three (3) to seven (7) business days.
Motor Freight: This is the best method of delivery for all heavy boxes or containers that exceed the dimensions of other carriers. Motor Freight usually averages from three (3) to fourteen (14) business days.
SHIPPING & HANDLING CHARGES
The shipping cost plus the $5.00 handling fee for orders shipped via UPS or FedEx.
The shipping cost plus the $10.00 handling fee for orders shipped via USPS or Motor Freight.
Please CALL us Monday through Saturday between 9:00 AM and 12:00 Midnight E.S.T. (Eastern Standard Time) at 1-954-938-2006.
Please FAX us 24 Hours a Day, Seven Days a Week at 1-954-772-0977.
Or just E-MAIL us the items and the quantities that you are interested in along with the delivery zip code and we will E-MAIL you the proper shipping charges.
(Fees are added per order; not per item).
CANCELLED ORDERS
You Agree That All Sales Are Final!
NO CANCELLATIONS FOLLOWING PRODUCT SHIPMENT !
Once an order is processed and shipped, you own the product.
Shop first… Then decide on the model, size, and color... Then place an order. If YOU change your mind, YOU will pay for it. We do NOT add the cost of handling returns to our prices for other customers to absorb. We do NOT believe that is fair to the customers that KNOW precisely what they desire and purchase it.
RETURNS
NO Returns!
You Agree That All Sales Are Final!
No returns of any type will be accepted without prior authorization. You must obtain an R.M.A. from our office.
The only merchandise eligible for return is defective merchandise for service or replacement under our warranty policy.
If there is no other way to resolve the matter, there is a 30 DAY WINDOW for returns from the DATE OF RECEIPT. NO EXCEPTIONS!!!
Shipping and Handling charges as well as return shipping costs are NON REFUNDABLE and the sole responsibility of the "BUYER."
Think... BEFORE YOU ORDER !!!
The minimum restocking fee is 35%.
PAYMENT METHODS BLUZ BROZ. ENTERTAINMENT accepts Visa, MasterCard, Discover Card & American Express and PayPal for domestic orders. Visa, MasterCard, Discover Card or American Express orders are only accepted within the United States. If you live outside the U.S., then you need to make your payment by PayPal, Western Union Wire Transfer or Bank Wire Transfer in U.S. Funds for the
Additional Payment Options Available. Contact Us for Details. |
JUST A LITTLE ADDITIONAL INFORMATION...
WARRANTY
INFORMATION:
BLUZ BROZ. ENTERTAINMENT
will replace defective merchandise within 30 days from date of purchase.
After 30 days you must return all defective merchandise directly to
the factory, or to a factory warranty service station.
Any returned units that are found to be defective due to abuse, consequential damage, incidental damage or improper
installation will NOT be
considered as a warranty item and will be returned UN-REPAIRED to
the client freight collect.
SHIPPING
INFORMATION:
To
obtain shipping, handling
& insurance charges on the products you
wish to order... Please call us
Monday through Saturday between 9:00 AM and 12:00 Midnight E.S.T. (Eastern
Standard Time) at
1-954-938-2006.
Or just E-MAIL us the items you are interested in and we will
E-MAIL you the proper shipping charges.
RETURNED
MERCHANDISE:
All units requested for return for "In House Credit" or replacement must obtain an R.M.A. (Returned Merchandise Authorization) Number first!
DO NOT SHIP PRODUCTS WITHOUT THIS NUMBER !!!
All products that arrive without an R.M.A. Number will be REFUSED and RETURNED TO THE SENDER!
They must be returned within 30 days of purchase, and be in like new condition. All original boxes, packaging materials, instruction manuals and accessories must be included with the returned unit(s). If absent, the unit(s) will be returned to the client freight collect and uncredited.
All units returned for
"In House Credit" will
incur a mandatory 35% restocking fee. This return
privilege is
NOT AVAILABLE FOR ALL PRODUCTS.
Please
call, write or E-Mail for further details.
You can obtain this R.M.A. Number by calling us at
1-954-938-2006.
The Legal Definition of "In
House Credit" This is a "Credit"
that is made available for future purchases from Bluz Broz.
Entertainment Corporation only. It is NOT to be construed as a
Credit
Card Credit or Cash Refund. We are considered to be a
"Wholesale Distributor" and are NOT governed by the same rules
and regulations as a "Retail Establishment". Please make
certain of your purchases because officially... |
If you agree to all of the above listed TERMS &
CONDITIONS, then please proceed to the
ORDER
We'll be glad to help you select the proper Professional and Consumer Equipment for your needs!
Order Policy & Payment Methods Page