Warranty, Shipping and RMA Page

BLUZ BROZ. ENTERTAINMENT will replace defective merchandise within 30 days from date of purchase.

After 30 days you must return all defective merchandise directly to the factory, or to a factory warranty service station.

Any returned units that are found to be defective due to abuse, consequential damage, incidental damage or improper installation will NOT be considered as a warranty item and will be returned UN-REPAIRED to the client freight collect.

To obtain shipping, handling & insurance charges on the products you wish to order... Please call us Monday through Saturday between 10:00 AM and 12:00 Midnight E.S.T. (Eastern Standard Time) at 1-954-938-9889. Or just E-MAIL us the items you are interested in and we will E-MAIL you the proper shipping charges.

All units requested for return for "In House Credit" or replacement must obtain an R.M.A. (Returned Merchandise Authorization) Number first!

All products that arrive without an R.M.A. Number will be REFUSED and RETURNED TO THE SENDER!

They must be returned within 30 days of purchase, and be in like new condition. All original boxes, packaging materials, instruction manuals and accessories must be included with the returned unit(s). If absent, the unit(s) will be returned to the client freight collect and uncredited.

All units returned for "In House Credit" will incur a mandatory 35% restocking fee. This return privilege is NOT AVAILABLE FOR ALL PRODUCTS.
Please call, write or E-Mail for further details.

The Legal Definition of "In House Credit"

This is a "Credit" that is made available for future purchases from Bluz Broz. Entertainment Corporation only. It is NOT to be construed as a Credit Card Credit or Cash Refund. We are considered to be a "Wholesale Distributor" and are NOT governed by the same rules and regulations as a "Retail Establishment". Please make certain of your purchases because officially...
ALL SALES ARE FINAL.
Returns for In House Credit are made at the sole discretion of
BLUZ BROZ. ENTERTAINMENT CORPORATION
and our decision to deny R.M.A. Numbers is FINAL.